Sunday, November 5, 2017
$300,000

Teams and Walkers

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FAQs

Having trouble? Please contact us.

Event FAQs

Is this a timed 5k course?
Where do I pick up my registration packet?
How do I get my t-shirt?
Where do I check-in?
Are strollers allowed during the 5k walk/run?
Are children allowed to participate in the walk/run?
How do I register multiple people under one email account?
What time do we need to arrive?
Can you register for the walk/run the morning of the event?
Is parking available?
What is the nearest Metro station?
Are pets allowed?
What if it rains? Will the event be cancelled?

Donate FAQs

Can I make a donation to a team?
Where should I mail donation checks?
Who should I make my check out to?
How do I find a participant's personal fundraising webpage?
How quickly can I expect an online donation to post to a participant's fundraising account?
What happens if I check the checkbox to "cover processing fees"?
Are donations tax-deductible?
For Canadian donations made online with a credit card, will the amount entered be in U.S. dollars?
Do all donors who mail their donations receive a receipt?
Do all donors who contribute online receive a receipt?
What is Prevent Cancer Foundation's Tax ID number?
How do I add a dedication when I make a donation?

Fundraising FAQs

What can I do if a check is written out to me personally?
Can I mail in a cash donation?
How quickly can I expect an online donation to post to my Headquarters Page?
Can I enter a check online?
A donor is requesting a Tax ID number; what is that and how can I get it?
Where can I find my donation form to download, print and mail?
Not all of my donors are showing up in the Honor Roll. Why?
Where can I find a list of the people who have donated to me?
How can I send a thank you email to my donors?
Why am I receiving emails telling me that I've received a donation?

Website FAQs

Can I move my 2016 personal page to my 2017 Headquarters?
Is my 2017 Prevent Cancer 5k Walk/Run username and password the same as my 2016 username and password?
What is my personal page URL?
Can a donor add a dedication message that appears in my fundraising honor roll?
Why am I getting logged out of the Prevent Cancer 5k Walk/Run website?